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Security designed for critical infrastructure

Arkion’s platform combines AWS-grade infrastructure, ISO-aligned standards, and continuous monitoring to keep your operational data protected.

Our security philosophy

Security at Arkion is not an afterthought—it’s a foundation. Every design decision, from architecture to deployment, follows a principle of least privilege and maximum transparency. Each client environment is isolated, each user authenticated through federated systems, and each dataset treated with the same rigor as critical infrastructure.

We believe that utilities deserve technology partners who treat their systems with the same care they do. That’s why Arkion invests in continuous audits, third-party validation, and proactive monitoring to ensure that your data—and your trust—remain uncompromised.

Trusted by 40+ utilities all over the world

FAQ

What standards does Arkion follow?

The platform follows COBIT 5 and ISO 27001 principles, with AWS compliance including ISO 27017, 27018, and SOC 2.

Where is the platform hosted?

On AWS servers in customer-specified regions, ensuring data residency compliance. We can accomodate any area of the globe according to your needs.

What if we need additional compliance measures?

Custom security configurations—like dedicated VPNs, IP whitelisting, or encrypted object storage—can be arranged per contract

What happens if a data center goes offline?

Manual failover procedures enable Arkion to restore services quickly in another AWS region.

Is data encrypted at rest and in transit?

Yes. All data in transit uses HTTPS/TLS 1.2+, and all metadata at rest is encrypted with AWS KMS.

How often are security tests performed?

Monthly vulnerability scans and regular independent penetration tests are performed.

Can Arkion integrate with our security framework?

Yes. The system can mirror enterprise-level security frameworks and connect to your AMS or cloud setup securely.

Does Arkion store customer credentials?

No. Authentication integrates with customer identity providers like Azure AD, ensuring no password data is stored.

How are backups managed?

Full daily backups of metadata and user data are retained for 30 days and can be restored on request.

Learn more about our approach to security

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